Build Personalized Customer Journeys at Scale. Know your customers better with unified data and AI-driven insights. From email marketing to mobile, social, and advertising, Marketing Cloud empowers you to deliver the right message at the right moment, turning every interaction into a lasting relationship.
Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It enables you to know your customer, customize with intelligence, and engage across the entire journey. It's the only integrated customer engagement platform which enables to deliver customized customer engagement at scale on every channel, from email to web, mobile, social, and digital advertising.


Connect with the audience to create a two-way real time engagement. Leverage data with Artificial Intelligence to make every interaction relevant and gain a unified view of the customer. Measure, report, and optimize on marketing performance, impact, and customer loyalty.
Collect and analyse all data to really know consumer
Flexible meta-data model for storing all your marketing data.
Synchronisation of marketing data with rest of salesforce.
Complete Solution for capturing and activating online data.
Smart, Personalised messages at scale
Customise the journey based on like hood to engage.
Enable consumers to interact directly in email.
Engage your most loyal consumers in the moment.
Content across email, mobile, ads, sales, service & communities
Empower partners, franchisees, and advisors to personalize journeys.
Driven community engagement with new activities and events.
Easily create journey for the most common marketing use cases.
Connected, consumer driven engagement with Thunderhead
Understand interactions on every channel.
Apply business rules to streams of incoming data.
Automatically determine next best interaction.
Putting data to work to create relevant experiences and advertising
Empower direct marketers with Facebook advertising.
Analyze trillions of events to find high-value audiences.
Activate your CRM data on the world's largest professional network, LinkedIn.
Listen, publish, and engage to create lifelong advocates
Uncover consumer insights from social content.
Align the company around business results.
Create real-time social analytics reports.